AL BARQ TRAVELS

FREQUENTLY ASKED QUESTIONS

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1. Is Dubai the capital city of UAE?

Abu Dhabi is the capital city and the largest of all the emirates (states) in the UAE. Dubai though is more famous due to its iconic structures and ever growing tourism industry.

2. What is the official language of the UAE?

Arabic is the official language. Nevertheless, the most commonly spoken language in Dubai is English.

3. Is Dubai safe for tourists?

Dubai is often reputed as a safe destination for an enjoyable holiday in the Middle East. Thanks to its stringent laws and crime-free environment.

4. Is it mandatory to have a visa to enter Dubai?

This depends on your nationality. For instance, visitors from GCC nations including Bahrain, Oman, Kuwait, Saudi Arabia and Qatar do not require visa. Likewise, people traveling from certain countries like Australia, Austria, United States of America, and UK, among others, are eligible for visa on arrival.

5. What is the currency of UAE?

The local currency of UAE is AED (Arab Emirates Dirhams) that is also simply referred to as Dhs (Dirhams).

6. Where could I exchange foreign currency?

With a number of money exchange counters dotted across the malls, shopping centers and banks. It is not at all a tedious task to exchange currency in Dubai. Moreover, most banks and ATMs accept credit cards.

7. What is the religion of Dubai?

Islamic traditions are followed in Dubai as well as other emirates of the country. That said, Dubai is tolerant to other religions.

8. What is the emirate’s dressing etiquette?

Though it is not mandatory for expat women to cover their body, head and hair as Emirati women do, it is vital for them to cover their body from shoulders to at least knees. For men, Dubai’s etiquette requires them to dress up well and not to put on anything that is extremely short, such as cycling shorts and boxer shorts, in the public.

9. How about the weather condition in Dubai?

Due its location in Arabian Desert, Dubai is usually characterized by hot, humid climate for most part of the year. During summer months, the temperature can go up to 40 to 45 degree Celsius. Alternatively, the winter that runs from November to April is pleasant, refreshing, and salubrious as temperature drops down to 25 degree Celsius or even less, especially in December – January months.

10. Is it allowable to consume alcohol in Dubai?

Dubai’s law strictly forbids the intake of alcohol in public spaces and while driving. However, alcohol consumption is permitted in bars attached to hotels, clubs, restaurants, and private functions.

11. What is Dubai’s time zone?

The time zone of Dubai is GMT/UTC +4 hours.

12. Which are the major newspapers published in Dubai?

Significant of the Dubai’s newspapers are Al Khaleej, Gulf News, Emirates Today, Al Bayan, Emarat Business Review, The National Times, and Arabian Business.

13. Who is the ruler of Dubai?

His Highness Sheikh Mohammed bin Rashid Al Maktoum is the Dubai’s ruler and UAE’s prime minister as well as vice president. He ascended to power following the death of His Highness Sheikh Maktoum bin Rashid Al Maktoum in 2006.

14. How to get around in Dubai?

Public transport means, managed by the RTA (Roads & Transport Authority), is perhaps the best way to move around in Dubai. These include public buses with inter-emirate services, taxis, and metro rail network comprising red and green lines.

1. Is Desert Safari for all?

Desert safari is one of the not to miss activities in Dubai. That said, it is advisable to consult a registered medical practitioner before opting for this pursuit, especially if you are pregnant or one with health issues such as stroke or cardiovascular ailments.

2. Is there any age limit for desert safari?

Regardless of age, desert safari can be enjoyed by all. However infants are strictly not advised for the Safari ride.

3. Will I get pick up and drop off services from my hotel or accommodation while booking a desert safari?

Most of our desert safari packages are inclusive of pick up and drop off services from your location.

4. What is the duration of desert safari?

Depending on the desert safari package you choose, the duration will be normally three to six hours. But if you opt for our Overnight Safari Deluxe, it will last for 16 hours.

5. What are included in your desert safari package?

Our desert safari package usually covers:

  • Dune bashing
  • Sunset photographic opportunity
  • Quad biking and sand boarding
  • Arabic dress photograph opportunity
  • Henna designing
  • BBQ dinner
  • Refreshments
  • Entertainment shows including Tanura and belly dance
  • Shisha facility
  • Separate toilet facilities for men and women

6. What is the capacity of your desert camp?

Our desert camp with spacious Majlis and Bedouin style seating can accommodate up to 1,000 guests.

7. Should I take any special precaution for enjoying dune bashing?

It is recommended to avoid eating heavy meal at least two hours before the desert safari, as it may sometimes result in vomiting and sickness during dune bashing.

8. Do I have a choice of both vegetarian and non-vegetarian dishes?

We serve international cuisine with a choice of both vegetarian and non-vegetarian delicacies.

9. Is there any clothing etiquette that I have to follow for desert safari?

It will be good to wear loose cotton clothes during your desert safari trip, as it enables you to comfortably indulge in desert related activities. Likewise, carry your sunglasses and put on sandals instead of shoes.

10. What are the payment options for booking desert safari?

We accept cash and credit card. Moreover, you can also make payment prior to the tour.

11. What is cancellation policy?

Cancellations can be made 48 hours prior with full refund, for cancellation within 24 hours contact our agents.

1.Does this tour include a guide?

Yes, most of our city tours do include an English speaking guide.

2.What is the waiting time at each spot that we cover?

Depending on different attractions, the waiting time is 15 to 20 minutes or maybe a drive by.

3.What type of vehicle will be provided?

It solely depends on the size of group that you accompany the vehicle could range from a 7 seating coach to even a 50 seating coach.

4.Is the tour offered in a group or exclusively?

The tours are offered in group with other tourists however we do have options to make exclusive reservations at extra cost.

5.What are the cancellation rules for these bookings?

The booking can be cancelled before a notice of 24hrs and an acknowledgement from your agent. However it is advisable to check the same at the time of booking to avoid any glitches.

6. How far in advance can I book?

You can make reservation up to 24 hours prior to the departure of the trip.

1.Is it mandatory for me to obtain a visa to enter Dubai as well as UAE?

Visa is mandatory for all non-UAE citizens to travel to UAE. Nevertheless, this is not applicable for citizens of the GCC nations, such as Saudi Arabia, Bahrain, Qatar, Kuwait, and Oman.

2.Do infants and kids require visa to enter UAE?

All infants as well as kids traveling with their non-UAE citizen parent will require a visa to enter the UAE.

3.Who are eligible for visa on arrival in Dubai?

No prior arrangement for visa is required for nationals visiting to Dubai from certain European, North American, and Far East countries. These include Australia, Austria, Belgium, France, France, Germany, Iceland, Hong Kong, Singapore, Japan, Malaysia, Portugal, UK, and USA, among others. Since the list of visa-waiver countries is subject to change, be sure to inquire with your local embassy or airlines service provider to update yourself on the latest visa policies, before your visit to Dubai.

4.How should I apply for a Dubai visa from another country?

You can do this by applying online. On your behalf, your relative or friend in the UAE can also apply for a visa.

5. What are the different types of visa that I can apply for in UAE?

Depending on the duration or number of days you wish to spend in UAE, different types of visas include tourist visa, transit visa, and visit visa.

1.What type of cruise is this?

Dhow cruise is traditional Arabian wooden boat called as 'Dhow'.

2.Where is the cruising locations?

We offer dhow cruising from two prime locations: Dubai Creek and Dubai Marina. While dhow cruising along the creek allows you to catch a glimpse of a blend of modern and heritage attractions, dhow cruise on Dubai Marina helps you to revel in the city’s fast-paced wonders, beautiful sights of Marina Promenade, exclusive Marina residences and glittering skyline.

3.What is the capacity of your dhow?

Dhow capacity in marina is 120 persons and dhow capacity in creek is 200 persons.

4.What is the duration of cruising?

Cruising duration is 2 hours.

5. Can I book your dhows for parties and corporate event?

Yes, you can book the cruise for parties. All you need to do is to let us know your requirements and rest is assured that we’ll do everything to make your special occasion indeed special.

6.What is included in your dhow cruise package?

It includes 2 hours cruising, buffet style dinner with vegetarian and non-vegetarian dishes, unlimited soft drinks, water, tea and coffee and entertainment shows like Tanura show.

7.What types of cuisines are served during dhow cruising?

We serve sumptuous buffet dinner with a choice of international, Arabic and Indian cuisines. Dinner service begins immediately upon embarking.

8.Will I get pick up and drop off services from my hotel or accommodation on booking the dhow cruise?

Our dhow cruise packages are inclusive of pick up and drop off services from your location.

9.What are the safety measures available on board?

We are conscious about your safety and provide all necessary safety measures to make sure that every individual on board feels safe like home. Both dhows duly comply with the safety measures put forward by the Dubai RTA and are insured with firefighting equipment, first aid kits, and fire fighting appliances.

10.Do you provide dhow cruise dinner on daily basis?

Yes, we provide dhow cruise services on daily basis

1.What modes of payment does Al barq Travels accept?

We accept all major credit cards including Visa, MasterCard, American Express, Discover, and Diners. Please note that all tour pricing is quoted in UAE Dirham.

2.How early should I make my tour reservation?

As one of the reputable service providers in the industry, our packages tend to fill up fast. We, therefore, encourage our guests to make their bookings as early as possible, particularly during festive and holiday seasons. Not only does early booking enable you to grab your favorite package at best ever price, but also guarantee you of hassle-free and relaxed vacation.

3.When should I make payment?

A certain percent of the tour amount, as per the terms and conditions, should be paid to hold a booking. The payment of rest of the tour price will be due just prior to the tour date.

4.Why I am being asked to make full payment before the trip?

Depending on the tour package you choose, you may be sometimes entailed to make upfront payment. This is to provide you with top quality, attention to detail, comfortable, and hassle-free trip while ensuring fair and flexible terms and conditions.

5.What should I do to make changes in my itinerary?

All you need to do is to contact our travel consultants who will tailor the package to incorporate your unique travel requirements.

6.Will extra charge incurred for making changes in tour itinerary?

This will be on the basis of pricing and nature of services you want to incorporate in your itinerary or package. Contact our customer support team on +971 4 2250653 for further details.

AL BARQ TRAVELS

Al Thani Bldg, Shop No 10, Near Naeem Pharmacy, Nakheel Rd, Deira, P.O.Box : 55690, Dubai - U.A.E

Tel: +971 4 2250653, Fax: +971 4 2250654, Mob: +971 50 7865206, E-mail : sales@albarqtravels.com

© 2015 Al Barq Travels LLC. All Rights Reserved, Powered By NOOR


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